Banco Plata Collections Board

Weekly Executive Dashboard

Mar 30 - Apr 5, 2026 · a clear weekly dashboard for the collections project portfolio.

2026-03-30_to_2026-04-05
0 Planning
3 In progress
0 Roll-out
0 On hold
0 Finished
Published
2026-04-10T16:21:11+00:00

Weekly Overview

This page is the weekly operating snapshot for the collections portfolio. Use the project navigator on the left to jump between initiatives, then review each section for the key message, supporting evidence, and the charts that matter this week.

Reporting Window
Mar 30 - Apr 5, 2026
The dashboard summarizes the latest completed weekly reporting period.
Projects Covered
3
Both automated notebook projects and manual status updates are included in one portfolio view.
In Progress
3
These initiatives currently need active monitoring, iteration, or coordination work.
Finished
0
Completed initiatives stay visible so the weekly record remains consistent over time.
MAB

MAB WhatsApp Optimization

Improve payment response versus a fixed notification strategy

In progress
Last week reward rate
6.8%
Full duration reward rate
9.6%
Last week recovered
$2,946,259
K=2 exit share
66.0%
Full Duration Snapshot
2026-03-18 to 2026-04-05
Group Clients Cure rate Recovered
A 19,075 60.1% $12,256,401
B 19,087 59.4% $11,841,797
B - A: -0.66 pp · p=0.188 · not statistically significant
Last Week Snapshot
2026-03-30 to 2026-04-05
Group Clients Cure rate Recovered
A 5,830 38.7% $2,493,552
B 5,803 37.6% $2,452,132
Key Takeaways
  • Weekly vs full duration: reward rate 6.8% vs 9.6%; recovered $2,946,259 vs $11,230,462.
  • Intensity shift: k=2 moved 64.6% -> 66.0% last week.
  • Event layer still looks diffuse because learning is split across many small segment-hour cells, not one global event pool.
Allocation share k=1 vs k=2
Bandit inclination toward k=2
A/B cumulative cure rate
Reward rate by intensity
FIELD VISITS

Field Visits - Kobra

Improve recovery in selected overdue segments through visits

In progress
Visits
359
Accounts visited
355
Access rate
62.1%
PTP amount
$31,047
Full Duration Snapshot
2026-03-01 to 2026-04-05
Group Clients Cure rate Recovered
A 1,783 8.1% $771,488
K 1,780 11.1% $1,001,679
K - A: +2.94 pp · p=0.003 · statistically significant
Last Week Snapshot
2026-03-30 to 2026-04-05
Group Clients Cure rate Recovered
A 1,691 2.2% $199,625
K 1,673 3.8% $294,170
Key Takeaways
  • Weekly execution: 359 visits, 355 accounts, 22 agents, 3 states.
  • Weekly vs full duration: located 83.3% vs 81.0%, access 62.1% vs 57.7%.
  • Business signal: PTP 6 for $31,047; K weekly cure 3.8% vs A 2.2%.
Operational funnel vs full test
Contact mix vs full duration
Visit outcome mix
Geography mix
AI IN COLLECTIONS

AI in Collections

In progress
Description
This project is a process of trial and error on how to improve collections processes with the help of AI agents, LLM skills, etc.
Key Takeaways
  • Built an automated weekly_update pipeline
  • Met with SWE to clarify how LLM usage should work
  • Organized a meeting with Misha and Gosha on LLM implementation and best practices
  • Spoke with the CDO about follow-up meetings on best practices
  • Built a simple window to generate test insights for BA and PM